Security Control Room Operator

Shift Times:

The shift pattern would require you to work days and nights and two out every five weekends. The average shift pattern is 33.6 hours a week, although this can be topped up by covering your colleagues holidays.

The shift times are:
Day shift - 08:00 – 16:00

Mid shift – 16:00 – 00:00

Late Shift – 00:00- 08:00

At weekends we work 24 hours a day, so either 08:00 to 20:00 or 20:00 to 08:00

Pay Details:

£19.91 per hour, average weekly hours 33.6 giving a weekly pay of no less than £668.98

Location:

The role is based in York.

Control Room Operator - Britsafe Limited

Britsafe Limited, a leading security company, is seeking a Control Room Operator to join our Security department. As a Control Room Operator, you will play a crucial role in ensuring the safety and security of our clients' premises.

Responsibilities:

• Monitoring staff attendance on site.

• Discussing welfare issues with site-based staff to ensure safe working practices are maintained.

• Calling staff to deal with any shortfalls in manning, arranging cover if any staff call in sick or fail to attend.

• Escalating concerns about staff performance to their managers.

• Respond to alarms and incidents, and take appropriate action

• Coordinate with security personnel on the ground to ensure a swift response to any security breaches.

• Maintain accurate records of incidents and actions taken.

• Communicate effectively with clients, colleagues, and emergency services.

If you are a dedicated and vigilant individual with a passion for security, we invite you to join our team at Britsafe Limited. Apply now to be considered for this exciting opportunity!

• Prior experience as a Control Room Operator or in a similar role is preferred.

• Excellent communication skills, both written and verbal.

• Ability to remain calm and make quick decisions in high-pressure situations.

• Strong attention to detail and ability to multitask.

• Flexibility to work in shifts, including nights, weekends, and holidays.

• Great phone manner and ability to strike up good relationships with site-based staff over the phone